Best answer by Charmois
View original
Purchased sim only 10gb plan online today but didn’t get confirmation email of receipt
Userlevel 1
Hi, earlier today I purchased a 10gb sim only deal. I input my bank details and answered all questions, but haven’t received a confirmation of receipt email as your website suggests I should. I’m now worried that the deal didn’t go through properly? My husband successfully purchased exactly the same online deal around 1115am a short time before my attempt today and he did receive the confirmation email with an order reference number ok. Can you confirm my request has been processed and send me a confirmation email with order reference number please.
Userlevel 7
+10
Hello
Have you since been able to get this sorted?
Email confirmations may go to Junk folders so it's worth checking Junk/Spam folders.
Did you still need help with this?
Mohammed
Userlevel 1
all ok now thanks
Userlevel 7
+10
Glad to hear it's all sorted now @Charmois !
Mohammed
Mohammed
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more