Question

samsung cashback

  • 2 April 2020
  • 3 replies
  • 71 views
R
Rank

I ordered a new phone and it was advertised as part of the samsung cashback offer. It is a pay monthly phone. When I followed the instructions on the samsung website it says I am missing some details but I do not appear to be. I only have an ID email confirmation of purchase and not a proper receipt. Does anyone have any advice? 

Thank you. 

3 replies

A
Rank
Userlevel 3
Badge +5

@Rachellily13 

Thanks for getting in touch. 

I believe the order confirmation should be enough for proof of purchase. 

You would need to speak to Samsung directly regarding this issue.

Try calling them on 03452160058

Hope this helps. 

 

Aklima  

 

Please do not message me directly, as this is currently not being monitored.
R
Rank

Thank you so much for your quick response! I shall try calling them.

Rachel

P
Rank
Userlevel 4
Badge +2

Hi @Rachellily13 

I’m sorry to see this post was not responded to.

Can you clarify if the issue is resolved?

Thanks,

Pearl

I request not to message me directly, as this is currently not being monitored.

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