Best answer by Mohammed
View originalSIM card not activated.
I am a new customer , but when I've inserted my SIM card it is saying it's not activated. How do I do this ?
Hello @gmellor1971 ,
All of our SIM cards are usually activated upon dispatch.
In a very rare case the activation fails and we would manually raise these.
Can you send a picture of the exact message you're getting?
Which phone is this you're using?
Did you get the phone from us also?
Is this the same message message by any chance? [See Below]
Mohammed
All of our SIM cards are usually activated upon dispatch.
In a very rare case the activation fails and we would manually raise these.
Can you send a picture of the exact message you're getting?
Which phone is this you're using?
Did you get the phone from us also?
Is this the same message message by any chance? [See Below]
Mohammed
A
No problem @gmellor1971.
If you need any further help with this please let us know.
Jade
If you need any further help with this please let us know.
Jade
Reply
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