I’ve had my son with a different phone for a little while now and the SIM Card is not working in the phone, I’ve went through the activation process and it still does not work.
Hi
Welcome to iD Community.
Can you please confirm what phone he is using?
Please click on this link below, it will guide you on what to do if your SIM is not working.
https://community.idmobile.co.uk/getting-started-20/what-to-do-if-your-new-sim-isn-t-working-29847
Let us know how you got on.
Thanks,
Pearl
It is a Huawei, I followed the steps however, it’s still not working.
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