Hi, I placed my order on 01/09/2020 ID: 113023670 and I’ve still not received my SIM. To be honest, I completely forgot about this until I received a letter today confirming my direct debit has been set up.
I am not happy paying for the period for which I’ve been without the SIM through failed delivery, and I am also wanting to port my existing number to ID mobile, so please can this be sorted ASAP, as I’m currently paying for 2 services and only receiving 1 which is effectively making the reason I wanted to switch network in the first place irrelevant.
Thanks
Rob
Best answer by Ryan
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