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Sim network unlock NCK

  • 18 December 2019
  • 1 reply
  • 84 views

I've just installed my new Sim card. It tells me that i need a Sim network unlock NCK to access the Sim. How would I find this out? 

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Best answer by Mohammed 20 December 2019, 14:03

Hello @Jasminejb,

 

This is usually displayed when the handset is locked to the previous network. 

If you contact your previous network provider, they can arrange for the handset to be unlocked so you can use the device on our network.

 

Mohammed

 

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Userlevel 6
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Hello @Jasminejb,

 

This is usually displayed when the handset is locked to the previous network. 

If you contact your previous network provider, they can arrange for the handset to be unlocked so you can use the device on our network.

 

Mohammed

 

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