Question

SMS & Calls not working after porting number

  • 18 August 2019
  • 1 reply
  • 29 views

Hello I changed companies from 02 to ID and ported my number. I received a message saying that this was done on 12/8. It's been a week and I still cannot receive or send texts or make or receive phone calls from numbers that are not ID. Can you help? Thank you!
Elena

1 reply

Userlevel 6
Badge +6
Hi Elena,

This sounds like a strange issue. Has anything changed since you last sent us your message? If not, please contact us via email on CommunitySupport@idmobile.co.uk and we'll see what we can do!

Ryan

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