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switchig to ID mobile - How do I submit a PAC code without my transaction number

  • 7 December 2019
  • 1 reply
  • 92 views

Hello

I am trying to switch the ID mobile via the website with the PAC I have been given, however I can’t find the ID mobile number and transaction number on any of my emails in order to complete this. Would you be able to help me with this?

many thanks 

maddy Bell 

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Best answer by Mohammed 9 December 2019, 13:39

Hello @bellm7

 

No problem if you can’t find this.

 

Have you received the phone/SIM?

 

If so, simply pop the SIM into your phone and head to 

https://my.idmobile.co.uk › web › cpw › registration › registerMyAccount and register an account with us.

Once registered, simply click My Services and then click on Keep you rnumber and enter your PAC code and number here.

 

Remember, when registering you enter the current number on the SIM not the number you want to keep. You enter the number you want to keep after via the Keep your number step.

 

You’ll need the SIM in the phone to allow you to receive the code and complete registration.

 

Mohammed

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Userlevel 7
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Hello @bellm7

 

No problem if you can’t find this.

 

Have you received the phone/SIM?

 

If so, simply pop the SIM into your phone and head to 

https://my.idmobile.co.uk › web › cpw › registration › registerMyAccount and register an account with us.

Once registered, simply click My Services and then click on Keep you rnumber and enter your PAC code and number here.

 

Remember, when registering you enter the current number on the SIM not the number you want to keep. You enter the number you want to keep after via the Keep your number step.

 

You’ll need the SIM in the phone to allow you to receive the code and complete registration.

 

Mohammed

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