Question

Switching Number

  • 15 July 2020
  • 1 reply
  • 33 views

hi I’m trying to switch my old number to from Lyca to ID I’ve waited over a week after filling the online form but it hasn’t worked please help?


1 reply

Userlevel 4
Badge +10

Hi there @Sunny000 

Have you registered your iD Mobile account on our website?  (Be sure to use the number we gave you with the SIM, not the number you want to bring).

Once you’ve registered, you can then provide us with your PAC (code) through your My Account area on our website -or- through the iD Mobile App.

A number port should take no more than 1-2 working days at most.

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