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Trying to set up an account but haven't received new number yet

  • 13 February 2019
  • 1 reply
  • 114 views

Hi guys, brought my new phone yesterday and it's arriving tomorrow, I'm trying to register for an account in the meantime so I can start my number transfer but it won't let me set up an account without a number. Which obviously I don't have get. Any ideas?
Thanks
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Best answer by Gregor 13 February 2019, 23:13

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Hi @Sallyd22

You should have received email from ID titled something like "Welcome to ID" if you look for it you will find your number there but I am pretty sure that, when you register new account you will need to have your sim with you as security pin will be send to that number and you will need to read it and type it to confirm that you are the owner of that number therefore you won't be able to finish registration without physically having your new SIM with you.

Regards

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