Welcome to the ID Community,
Please have your account details and SIM card number to hand (see ‘Your SIM card number’ below for details on how to find it).
Click on the web chat button in the below link:
https://www.idmobile.co.uk/help-and-advice/contact-us
Activating a replacement SIM.
If you’ve got a replacement SIM because your old one was lost, stolen, damaged or the wrong size, click on the webchat button below to speak to one of our Live Chat agents. Tell them you’d like to process a SIM swap, and they’ll happily take you through the process.Please have your account details and SIM card number to hand (see ‘Your SIM card number’ below for details on how to find it).
Click on the web chat button in the below link:
https://www.idmobile.co.uk/help-and-advice/contact-us
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Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more