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been trying to sign in to ID MOBILE

  • 17 November 2020
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Linky712
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been trying to sign in to ID MOBILE on smartphone and due to an upgrade it redirects me to google which will not except my password time after time Just fed up of it now Google is Everywhere and in a mess..

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Best answer by Kevin 25 November 2020, 13:34

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Kevin
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Hi there @Linky712 

Could you give us a little more detail as to the problem you’re facing here?

Are you an existing customer and you’re struggling to log in online?

If so, you might need to try using a different browser or device.  If you need to do a password reset, you can do so here: https://my.idmobile.co.uk/web/cpw/home/

 

If you’re not a customer and trying to place an order.  Then you need to ensure when making a purchase that everything is under the same name and address with both the order you’re placing and the bank account connected to the order.
You could try using a different browser/ device again for that too if for some reason you’re having site troubles.

 

Anything else, just let us know.

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