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Blocked sim card?

  • 22 March 2018
  • 7 replies
  • 1048 views

I've blocked my sim card - what do i do?
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Best answer by Gordo G 22 March 2018, 14:03

Get a PUK code from iD mobile...



"If your SIM has been secured with a PIN, you will be asked to enter the PIN anytime you place the SIM in a different device. If you enter it incorrectly three times, your SIM will automatically be blocked and you'll be asked for a PUK (PIN Unlock Key)"



You can get a PUK from one of their 'Live Chat' agents on their website. (https://www.idmobile.co.uk/).



Gordo
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7 replies

Userlevel 1
Get a PUK code from iD mobile...

"If your SIM has been secured with a PIN, you will be asked to enter the PIN anytime you place the SIM in a different device. If you enter it incorrectly three times, your SIM will automatically be blocked and you'll be asked for a PUK (PIN Unlock Key)"

You can get a PUK from one of their 'Live Chat' agents on their website. (https://www.idmobile.co.uk/).

Gordo
My hero 😉

Hi I need help. My number is blocked PUK.

I NEED TO GET THE PUK CODE

Userlevel 6
Badge +4

Hi @bertha 

Have you tried speaking to our Live Chat | iD Mobile Network team? An advisor there will be able to provide this to you.

-Mohsin

Userlevel 1

I locked my sim. Please send PUK code urgently. I have to go to work. 

Userlevel 6
Badge +8

Hi @Salas Ali,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

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