Question

Duplicate order

  • 3 August 2022
  • 4 replies
  • 53 views

I have placed duplicate order. Need to cancelĀ 


4 replies

Userlevel 8
Badge +9

If you ordered from iD Mobile, then give the telephone sales team a call on 020 7139 1397 (during normal office hours).

They should be able to assist - good luck.

Userlevel 5
Badge +6

Hi @Kim Lawrence, Iā€™d recommend speaking toĀ theĀ Facebook,Ā TwitterĀ orĀ Live ChatĀ teams whoĀ can get this cancelled for you.

Ā 

Thank you,

Rory

Thanks. I didn't have that phone number. Or able to chat either. But I emailed complaints .... I think they knew I only wanted one phone anyway. But really appreciate your answers. šŸ™

Userlevel 8
Badge +9

Thanks. I didn't have that phone number. Or able to chat either. But I emailed complaints .... I think they knew I only wanted one phone anyway. But really appreciate your answers. šŸ™

Good luck with this - the complaints process is usually long and tedious.

Did you find anything helpful in:

  1. The ā€œHow do I cancel or return my order?ā€ community article?
  2. The online page atĀ https://www.idmobile.co.uk/help-and-advice/returns-cancellations

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Why iD Mobile?