I have recently got a contract with Carphone warehouse and yours is the provider, when I got my first SIM card I had activation issues with it and I had to go to curry’s to collect a new one and now I need to activate this one. Please can you help
Hey
- Logging in to the app or online account.
- Going to the 'My Services' page.
- Clicking 'Activate my SIM'
- Scanning your SIM card barcode or entering the 19-digit number printed on the SIM cardholder *
*If you don't have the cardholder any more, don't worry - the number's also printed on the back of the SIM card itself. It's an 11-digit number, and you need to add '89442001' to the start of it if you need to input it somewhere.
Thank you,
Rory
I have just upgraded from a sim only to handset and would like to keep the sun only account open and have a different number for my contract phone, there was a sim in the box with the phone but no instructions on how to activate it to get a different number as I want to give the monthly sim contract to my wife to use. Please can anyone help me with how I go about this?
Thanks in advance Ricky
Hey
If your wife wanted a SIM-only contract with us with a different number, she’d just need to purchase a plan from our website here :)
Thank you,
Rory
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