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How do I activate my SIM card?

  • 2 September 2018
  • 1 reply
  • 4774 views

I recently got a replacement SIM card as I was trying to transfer my data to a new phone but the SIM card broke inside. So I waited for a new SIM card to put into my new phone and I carried on using my old phone until it came. When it arrived I put it into my phone but I had no service and my old SIM card is still working. I tried to go to the website to activate my SIM card as instructed on the package but it says page not found. Please can someone help me activate it.
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Best answer by Mohammed 4 September 2018, 16:29

Hey @Sheela,



Sorry to hear you're having issues with activating this.



Have you tried speaking to our Live Chat Team? This is the quickest way but if you're having issues getting this activated, please let us know here and we'll advise further.



Mohammed
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Userlevel 7
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Hey @Sheela,

Sorry to hear you're having issues with activating this.

Have you tried speaking to our Live Chat Team? This is the quickest way but if you're having issues getting this activated, please let us know here and we'll advise further.

Mohammed

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