I am trying to switch to iD Mobile, and am finding the process frustrating; not a great start.
The online 'Live' chat lines, have been reporting as being fully occupied, since I started to try to get in touch.
I am signing up to a SIM only monthly contract; I want to port my existing number to iD Mobile.
I am not able to register online, as I do not have the - 8-digit - activation code. I assume that that will be sent to my mobile when I get the new iD Mobile SIM card ?
I cannot enter the PAC code to port my phone until I can register.
Any advice would be very welcome, please.
My wife also needs to move contracts - I had been thinking that we would both come to iD Mobile.
Many thanks
Simon
Best answer by Chloe
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