Yesterday I moved my number from Vodafone to Id mobile.I can't receive phone call and message from other people. I can call but people couldn't call backĀ
Hi
Ā
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"
Ā
Itās also worth following basic troubleshooting steps like powering down the phone, removing the SIM for 15 minutes and trying again. If youāre still having issues after that, Iād recommend speaking to theĀ Live ChatĀ team so they can raise a ticket for you.
Ā
Thank you,
Rory
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