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i have actived my sim but its not working and phone just says no serviice

  • 5 February 2021
  • 3 replies
  • 99 views

I have actived my sim but it not working and phone is saying no service can someone help me sort this out pleaseĀ 

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Best answer by Ryan 5 February 2021, 18:33

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Userlevel 6
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HiĀ @Kelly percival,

Weā€™re sorry to hear about that, have you tried your SIM card in another phone to see if it makes any difference? Please try and restart the phone after an hour too asĀ the activation may take an hour or so to come through.

Also, was the activation due to an upgrade or have you lost your SIM card and that was the reason why you needed a new one?

Ryan

It was a upgrade and a new phone and I have tried it in a different phone but it just saying no service and I canā€™t speak to anyone from Iā€™d to get it sorted and I really need my phone and it to workĀ 

Userlevel 6
Badge +10

Hi @Kelly percival,

Thank you for that, we will send you a PM now so we can help with this right away.

Ryan

Why iD Mobile?