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I have lost my SIM and require a replacement

  • 9 February 2019
  • 11 replies
  • 7068 views
D
Rank
i have losed my pl send new sim
icon

Best answer by Michelle 17 February 2021, 13:11

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11 replies

Michelle
Rank
Userlevel 5
Badge +8

Hi @Arja 

 

I have removed your mobile number from public view. 

We’ll send you a private message on here so that we can verify your details and arrange for a replacement SIM card to be issued to you. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

iD Mobile 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Arja
Rank

Can I have the same number please 

Arja
Rank

I have forgotten Password and I can't remember my mobile phone  number and I have lost  my sim card too

 

Kevin
Rank
Userlevel 4
Badge +10

Howdy @Nicholss451968 we’ll send you a private message now so that we can help you further here with getting a replacement SIM.

Simply click on your profile icon in the top right, then go to your private messages.
 

Nicholss451968
Rank

 I fond my email linked to my is account 

 

Nicholss451968
Rank

I have forgotten Password and I can't remember my mobile phone  number and I have lost  my sim card too

 

 

Ryan
Rank
Userlevel 6
Badge +10

Hi @Masghar,

I have merged your comments into this one thread. You can request a replacement SIM card by contacting our Live Chat Team here. Let us know how you get on by replying to this thread.

Thanks,
Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Masghar
Rank

Hi can you send me out a replacement sim please 

Thanks 

Masghar
Rank

Hi please can you help me I need a replacement sim sent out to me 

Masghar
Rank

Hi I need replacement sim lost phone need to put it in new one 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @DOSSANT1909,

Sorry to hear that you've lost the SIM.
We can arrange for a replacement SIM to be sent to you. The quickest way to get the SIM out to you is by contacting our Live Chat.

You should also be able to visit your local Carphone Warehouse store to pick one up at £5.00 and visit https://www.idmobile.co.uk/help-and-advice/your-sim-card to activate this.

If you still require assistance, please email us 
with a link to this post, your community username and the following information:
 

  • Full name
  • Full address with postcode
  • Mobile number
  • Date of birth

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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