Hi. I have a problem with my sim card, when I send a text message from my current number, the recipient displays a different number that is not mine. I will note that I only use one sim card.
Hi
We are sorry to hear about that.
Have you ported in your number from a different network?
Kash
Which handset are you using?
You may need to update the number on your handset.
Kash
Hi
- On your device, open Messages .
- At the top right, tap More Settings.
- Tap Chat features.
- Toggle 'Enable chat features' off, then on again.
If you’re still having trouble after that, just drop us a line here.
Thank you,
Rory
Hi
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Thank you,
Rory
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