I have tried to transfer my old number over, but it says the old PAC is not recognised. I have checked and checked numerous times.
Also when I registered it seemed to set up two accounts. I receive two emails and two letters about everything. Not sure if this will mean two direct debits too.
I only wanted one SIM card. Thought it would be simple……..::
Best answer by andewhite
View original
+9
Sounds frustrating
For immediate assistance with processing your PAC for your iD account, get in-touch using the online chat service at https://idmobile.co.uk/live-chat.
The customer service team work until 8pm on weekdays - the out-of-hours support is 100% automated.Â
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Hi Andi thanks for the reply. The URL did not work for some reason.
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 13311462133497569022
+9
This happens when you try using online chat while you are signed-in to the iD Community - typically when using your smartphone.
Logout of your community account before using online chat, or use a web browser on an iPad, tablet or laptop computer to start chatting at https://idmobile.co.uk/live-chat.
The customer service team work until 8pm on weekdays.
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