I have just moved from 3 to iD and want to keep my old number. I rrcuever my PAC code from 3 and entered it to the iD app. The app gave me an error message saying the code is not valid.
I then entered my PAC code online via the website. Shortly after I received a text saying that some of the information I provided was incorrect (I'm 99.9% sure it was correct).
The text had a link to www.idmobile.co.uk/contact-us
When I clicked the link I get a page not found error message on iD website.
I've tried calling customer services but the call centers are all closed.
What do I do now?
The iD app pointed my towards the iD Community for help. Any one that actually works for iD on here or is it just customers?