I have just join idmobile. When I call it uses my old number that transferred from Three, but when text people it uses my new number (which I don’t want to use). Why do I seem to have two numbers? Why hasn’t it transferred my old number to idmobile?
Ported number but texts show wrong number
Userlevel 7
+10
Hello
Do you have an iPhone?
This should fix it:
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.
If you don’t have an iPhone, please let us know so we can look into this further.
Mohammed
I am having the same problem but mine is not an iPhone. Its a Huawei p30. Any ides?
Userlevel 5
+8
Hello
Please can you follow the below steps:
Settings
Huawei ID
Person info
Phone
Change - you can then amend the number here.
Michelle
iD Mobile
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