Question

porting incomplete

  • 5 April 2022
  • 2 replies
  • 68 views
K
Rank
Userlevel 1

Hi

I have ported my number to ID mobile from Plusnet, when I make a call or SMS from my new phone it registers on the receiving phone as coming from my ported number, however, if I try to call my number it is still rooted to my old phone.

Please help

Many Thanks

 

2 replies

K
Rank
Userlevel 1

Hmm appears to be now be solved, happy days!

Rory
Rank
Userlevel 5
Badge +6

Glad to hear that, @Kimyfa. It can sometimes take a few hours for the port to fully complete. Welcome to iD Mobile, hope you enjoy your time with us :)

 

Thank you,

Rory

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