Question

Porting old number has not worked after 40 hours

  • 25 March 2021
  • 5 replies
  • 92 views

Received ID SIM 23/3/21 , wanted to keep old number. Filled out form “switching to iD Mobile” same day using PAC. Today 25/3/21 porting has not completed.

Any help would be appreciated.


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5 replies

Userlevel 6
Badge +10

Hi @Mal05,

Ports can take up to 2 working days to complete and if it was submitted on 23rd March, the number should be over by the end of the day today, 25th March.

Please let us know here if the number does not show up later today and we will take a further look into this for you.

Ryan

Hi, Ryan,

After chats with Mandy and Nandipha I`m hoping that by 6pm today 26th my old number will have been ported to my iD account.

Thanks

Mal05

-

Userlevel 6
Badge +4

Hi @Mal05 

If your number has not been ported over by 6 PM today, please let us know here.

-Mohsin

Hi, Mohsin

All`s now well  my old number was ported to iD Mobile at 12:47 today.

Thanks to all that helped to get it done.

Mal05

Userlevel 6
Badge +8

Cheers for letting us know @Mal05.

 

If ever you need anything else, please do get back in touch.

 

Will

Why iD Mobile?