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proof of purchase needed

  • 29 January 2021
  • 6 replies
  • 145 views

Hi, I upgraded to a Samsung S20FE on 11th Jan, and need proof of purchase to be able to claim a Samsung watch reward, Can someone tell me where I can find/download that proof of purchase for the  new S20 FE? Thank you.

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Best answer by Will 4 February 2021, 20:00

Hi @JohnnyP,

 

We’ll do just that.

 

Will

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6 replies

Userlevel 7
Badge +9

Hello @JohnnyP

This should be the invoice received with your order.

Have you not received this when this was delivered?

If you need one sending out let us know and we will PM you for this.

 

Mohammed

 

Hi Mohammed,

There wasn’t one in the package I received, just the new phone and SIM 

Thanks for answering, it would be great if you could send me one!

Cheers

Johnny

Hi @Mohammed, sorry, I didn’t @ you in my reply. There wasn’t an invoice/proof of purchase in the package I received, just the new phone and SIM. It would be great if you could send one out to me, feel free to PM me

Many thanks

Johnny

Userlevel 6
Badge +8

Hi @JohnnyP,

 

We’ll do just that.

 

Will

Hello
i have a phone that need repair I got form a upgrade back in Jan and need proof of purchase since the phone is under warranty. how do i get my proof of purchase Galaxy S20 FE?

 

Userlevel 6
Badge +8

Hi @John Lockwood,

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

 

Will