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Setting up account

  • 27 June 2018
  • 1 reply
  • 181 views

Hi,
I’m trying to set up my id mobile account online but it’s saying that either my date of birth or surname are incorrect.
I don’t know where to go next
I hope you can help
thanks
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Best answer by Ryan 28 June 2018, 15:41

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Userlevel 6
Badge +10
Hello @LouFord,

Welcome to the iD Community!

We will need to check the details on our system to make sure everything is fine on our side before advising further. I will send you a PM now with information on how we can resolve this.

Ryan

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