She absolutely will not use any other phone! She has 4 of these (3 spare) so if the SIM will not work I am left with no choice to but to cancel the contract and she'll back on GiffGaff (which works perfectly). A shame as it will have been a complete waste of time.
If you've supplied something that can't be used, do I get my money back?! What do I do? Cancel immediately?
Best answer by Gregor
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