Hello i am trying to fill in the online switching form.
The transaction number on my ‘order complete’ email is different that the transaction number in my ‘I.d contact summary’ email. (This latter one has “CLC-“ before the 9 digit number.
Which transaction number should I use??
Should I register my account first using the temporary number, and do the switch number that way.
I would really like to get the request in today