transfer my old mobile number to id

  • 11 January 2021
  • 3 replies

I've been waiting for 3 days to have my old number transferred to Id, please can someone advise me on when this will be done?

3 replies

Userlevel 7
Badge +9

Hi @Candicenorf,

Ports take around 2 working days so if there is a weekend in between, this will delay the port. I would have expected it to be here by now; has it completed since your post?


Hi I’ve also been waiting over 7 days for my old number to port over to ID mobile having completed the online form over 3 times now.

there may be an issue, but I’m unable to reach anyone to discover what that is or how to resolve it.

Userlevel 6
Badge +8

Hi @Gladys simpson,


We’ll drop you a Private Message now so we can see what’s going on with your Port, as seven days is much longer than we’d expect.