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What's my ID mobile number and transaction number?

  • 16 April 2020
  • 6 replies
  • 10839 views

Hi,

 

Want to carryover my number and bought my monthly package online. What's my ID mobile number and transaction number?

 

 

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Best answer by AklimaRahman 21 April 2020, 14:59

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6 replies

Userlevel 3
Badge +5

Hi @cigdemeray 

The number should be on the SIM card and transaction number is on the receipt. 

 

Please confirm if you have managed to locate these. 

 

Regards 

Aklima

I ordered online through Carphone warehouse and the sim was just in the bag with my new phone I’ve checked emails but can’t find transaction number 

 

Userlevel 7
Badge +10

Hello @Jules walker,

This would usually be on the Invoice but if for any reason you didn’t receive this, don’t worry.

Head to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount

Register an account (you’ll need the iD SIM in the phone).

 

Then when logged in, click My Services > Keep your number you can then submit the PAC code and number to keep here without the need of a transaction number.

 

Mohammed

 

Userlevel 1

The link to ‘…/registerMyAccount’ doesn’t work.

 

Userlevel 6
Badge +8

Hi @chrisisbd,

 

Works OK for me. Could you please try again on a different browser or device?

 

Will

Userlevel 1

It didn’t work yesterday, it does work now.  All I did was click on it so I can’t see that I did anything different! :-)

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Why iD Mobile?