As well as an active iD Mobile connection, we’ll ask you for the below information.
Mobile Number – use the mobile number that is currently active on your SIM card, if you are in the process of transferring your number over to ID, and the transfer has not yet completed, then use the ID number that has been provided to you. If you have already successfully transferred over your number then use the mobile number you transferred over.
Alternatively, if are keeping the number we provided to you, then use the mobile number that appears on your sales invoice. This number can be found on your sales invoice.
Account Holder’s Last Name and date of birth – This is the last name and DOB of the person that purchased the iD Mobile account, if the plan has been given to you by someone, you will need their details to register.
Continue searching on our Community
or
Speak to us on Live Chat.