Question

Finding my id account

  • 8 October 2018
  • 2 replies
  • 239 views

I got a id contact a while back and carnt remember if it's in my name or my husbands.

2 replies

I need to find out when the contract finishes and only thing I have is the number of the mobile . I carnt get onto the account to look has I have forgot all login details.. When I try to register a new account it says I already have one!!!
Userlevel 6
Badge +6
Hi Josie,

The best course of action would be to give our Live Chat team your iD Mobile phone number and ask them to help you with this issue. If the account is in your name, they'll be able to look into this further for you.

You can send them a message using this link.

Let me know how you get on.

Ryan

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