Solved

Network issues in South London

  • 5 October 2018
  • 1 reply
  • 378 views
E
I used the coverage check tool. It says that a problem in my area was solved, but mobile data is still not working.
icon

Best answer by Jade 8 October 2018, 14:28

Hey @ecostanza,



Following work being carried out, sometimes the best thing to do would be to restart your phone, this will force the phone to reset the connection.



If you have tried this and it hasn't worked, we'd recommend manually connecting to the network in the settings of the phone.



Let us know if you need more help with this.



Jade
View original

1 reply

Jade
Rank
Userlevel 1
Badge +6
Hey @ecostanza,

Following work being carried out, sometimes the best thing to do would be to restart your phone, this will force the phone to reset the connection.

If you have tried this and it hasn't worked, we'd recommend manually connecting to the network in the settings of the phone.

Let us know if you need more help with this.

Jade

Reply