We’re currently experiencing an issue with our Chat Bot and Live Chat function.
Our technical team is working on getting them back up and running as soon as possible. We’ll post any updates on this thread.
In the meantime, if you’ve got a general query about your iD Mobile plan, phone or anything else tech-related, you can simply search the Community for answers or ask the Community, and one of our members will get back to you shortly.
If you need us to look into your account, please hold on, and our Live Chat function will be back up and running shortly.
Sorry for any inconvenience this may cause.
The iD Mobile Team