To give our contact centre staff a well-deserved break, and in recognition of their hard work supporting our customers in 2020, the contact centre will be closed on New Years Day.
The Team will be available again tomorrow (Saturday 2nd January), from 9am -6pm.
The Community and its members are available to help 24/7. If you're unable to find what you need here on the Community and need further assistance, our Virtual Assistant is also available 24/7.
Please note: Over the festive period our porting (PAC/STAC) timescales may be different to usual.
Visit our switch to iD guide for further information on when you can expect your switch to iD to take place.
From all of us at iD Mobile, we’d like to wish you a very Happy New Year.