Hello. I am in Canada now and cannot use my phone to make calls. I have enabled roaming and international calls in my account app but still can't make calls. I have data roaming off in my network settings as don't want apps racking up charges. I am in northern Manitoba and only have access to the Bell, Rogers, Telus and MTS networks. Does IDMobile work with these networks? Or is it because data roaming was switched off when I left the UK? I do not seem to be able to switch it on. My requirement is not to be able to use data roaming but be able to make and receive calls
Best answer by Gregor
You should be able to use roaming in Canada. I am thinking, did you setup Bill Cap on your contract? Because one minute of call cost £6, it should be changed to any amount higher than £5, if your cap is set to mentioned £5 then your call will fail as iD Mobile will prevent your account from overcharging. Check how the cap setting is set in your iD Mobile and let us know if that helps.