Data roaming won’t connect in France
phone seems to be working fine in France but no data roaming, partners phone on EE is connected to 4G fine so no network problem.
Hi @Brooks and welcome to the community here.
A couple of common things this could be:
Name: iD
APN: id
Username:
Password:
MMSC: http://mms.um.idmobile.co.uk:10021/mmsc
MMS Proxy: mms.idmobile.co.uk
MMS APN Username:
MMS APN Password:
MMS Port: 8799
* anything with should be left blank
Please let us know how you get on with trying those. Hopefully that'll get you going though and you can enjoy your time in France.
Kevin
A couple of common things this could be:
- Try manually connecting to a different network than the one you're phone is connecting to automatically. Sometimes a phone can choose the wrong network for full roaming compatibility.
- Be sure to check that roaming/ data roaming is turned on within your phone's settings.
- Be sure to delete any profiles under your network settings that relate to any previous network provider (this can cause conflicts).
Name: iD
APN: id
Username:
Password:
MMSC: http://mms.um.idmobile.co.uk:10021/mmsc
MMS Proxy: mms.idmobile.co.uk
MMS APN Username:
MMS APN Password:
MMS Port: 8799
* anything with should be left blank
Please let us know how you get on with trying those. Hopefully that'll get you going though and you can enjoy your time in France.
Kevin
Hello @Brooks ,
Which handset are you using?
Is Data Roaming definitely turned on in the phone settings?
This is separate to turning on Roaming in the iD app.
Your original message seems to advise that calls & texts work okay, is this correct?
Mohammed
Which handset are you using?
Is Data Roaming definitely turned on in the phone settings?
This is separate to turning on Roaming in the iD app.
Your original message seems to advise that calls & texts work okay, is this correct?
Mohammed
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more