Question

EU roaming data threshold

  • 22 February 2020
  • 2 replies
  • 76 views

What’s the data cap for the unlimited pay monthly sim while abroad? I understand the fair usage policy but can’t find any specific info on the unlimited plan.

Many thanks Anthony. 
 


2 replies

Userlevel 6
Badge +8

Hi @Ant3546 

These sorts of things are reviewed case-by-case and you would generally be notified ahead of time if we had any concerns about your usage overseas.

If you have any further concerns feel free to get in touch with our Customer Services Team through one of the following:

Dialling 0333 003 7777 for our Customer Services Team.


Live Chat Team here: https://www.idmobile.co.uk/help-and-advice/contact-us

Facebook (https://www.facebook.com/idmobileuk/?ref=br_rs)

Twitter (https://twitter.com/iD_Mobile_UK)


If you're choosing to email us, please include in your email your iD Community username, your full name, home address and postcode, mobile number, and email address

Best regards,

Userlevel 8
Badge +9

Hey @Ant3546 

 

When you are using your mobile data in one of the countries that are part of free roaming then iD Mobile does not require you to stick to a specific amount of data. You can still use your unlimited  allowance as long as you won't be downloading hundreds of 4K movies per day you will be fine. Fair usage policy is more about not overdoing it. As long as you use your mobile data as usual then you have got nothing to worry about :-)

 

Kind Regards 

Gregor

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