There is going to be one full billing period where my iD sim card won't be in my phone at all. I just wanted to check that this won't result in it getting cancelled, or my phone number getting released to someone else.
When I put the sim card back in my phone on arriving back in the UK, will it work right away?
(As an aside, the other network might be cheaper for international roaming but my goodness was it a lot more difficult and time consuming getting their sim to activate! My iD sim just worked right away and I - as a new smartphone user - just assumed that's how it ought to be. Definitely staying with iD after my trip!)
Best answer by Kevin
Welcome to the iD Mobile Community here, and we're happy to here you've enjoyed your experiences with the iD network thus far.
Regarding your time away, providing you keep up to date with your bills your iD Mobile SIM will remain active just fine.
So unless you got in touch with us specifically to request a disconnection, or if you had failed to pay 3 bills back to back would we then disconnect an account.
Your SIM should just work from the get go when you put it back in here. Though if you had to insert any specific settings into your phone to make it work with the domestic SIM for the country you're visiting, then you may need to either just delete those profiles or reset your network settings when you're home. Just contact us again here or contact our Customer Serivces though if you run into any problems.
Safe travels and have a great trip!