Solved

I'm having trouble receiving texts from Thailand but no issues sending, help?

  • 19 May 2018
  • 1 reply
  • 236 views

I am not receiving text from my friend in thailand although he receives my text to him.
icon

Best answer by Mohammed 21 May 2018, 10:22

Hi @orchid,

Welcome to our iD Community!

Are you currently in Thailand or you mean that your friend is in Thailand and his texts are not coming through to you in the UK?

This would be something your friend would need to pick up with his network provider.

We would only be able to investigate issues where you're unable to send text messages.

If you're having issues receiving a text message from anyone at all we can look into this further.

Mohammed

EDIT: I've moved your post to a new topic for you in the Coverage, international & roaming section of our community.
View original

1 reply

Userlevel 6
Badge +6
Hi @orchid,

Welcome to our iD Community!

Are you currently in Thailand or you mean that your friend is in Thailand and his texts are not coming through to you in the UK?

This would be something your friend would need to pick up with his network provider.

We would only be able to investigate issues where you're unable to send text messages.

If you're having issues receiving a text message from anyone at all we can look into this further.

Mohammed

EDIT: I've moved your post to a new topic for you in the Coverage, international & roaming section of our community.

Reply