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International roaming charges

  • 15 January 2019
  • 2 replies
  • 517 views

Userlevel 1
im already abroad (Singapore and analysis) and can’t get access to Id mobile page apart from my account. It does not allow me to do anything as capped limit achieved. What I don’t understand is I increased the cap limit and already added-on more data. But today, I only access once the data and was quick to rip me off 20pounds of charge. Can anyone clarify me this please? I do have add-on but can’t use it? And what are the roaming charges internationally as I can’t access the page at all from WiFi.

thank you
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Best answer by Ryan 16 January 2019, 16:58

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2 replies

Userlevel 6
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Hi @Pincky,

Data add-ons will not work when abroad as this is for UK usage only I'm afraid.

When in Singapore, the charges are:

Calls to UK*£6.00
Calls to Singapore*£6.00
Calls received*£1.50
Texts to Singapore**£1.20
Texts to UK**£1.20
Picture message (MMS) sent**£0.60
Internet and Data (per MB)£9.60
* Price per minute
** Price per message/text

Ryan
Userlevel 1
Hi Ryan,

Thanks for replying and very helpful... Now it makes sense.

Pincky

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