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Moving abroad, can I keep my plan active?

  • 14 December 2018
  • 4 replies
  • 914 views

If i move abroad can I still keep my account as I have DD and a UK bank account?
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Best answer by Ryan 19 December 2018, 13:03

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Welcome to the ID Community,

Very possible yes, please be mindful of the roaming charges if any apply outside of your allowance.
Most UK providers will require a UK bank account or UK bank card for payments to continue, that's all!

Make sure you check in regularly to keep up with your allowances, charges outside of your allowances could be hefty depending what country you are calling to from abroad.

Worth checking out this page link below.
https://www.idmobile.co.uk/help-and-advice/eu-roaming

and this one for international/roaming charges.
https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges
Userlevel 7
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If i move abroad can I still keep my account as I have DD and a UK bank account?

Hello @Himmer47,

Can we clarify something here?

Are you moving abroad and going to take the services with you to permanently use abroad?

Or are you going to leave the services here for a friend or family member to carry on using in the UK?

Mohammed
I will move abroad and take the service with me to use it permanently abroad as a second mobile
Userlevel 6
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Hi @Himmer47,

Thank you for clarifying this for us. Our plans are not intended to be used outside of the UK permanently, and any period longer than 4 months in one go may cause issues with the service that we provide. The SIM card would need to be used back in the UK occasionally to guarantee service.

Ryan

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