Question

No data/roaming in Spain -dual sim

  • 20 October 2018
  • 2 replies
  • 130 views

Hi,
When using my dual sim lg g6 in southern Spain, if I switch sims and then revert back to id, I cannot roam or get data (only via wifi) I am told "you have lost data connectivity because you left your home network with data roaming turned off"
This happened with my three previous dual sim phones also.
Have been on id chat lines and given different APN details, but the problem persists.
What are id's preferred networks in southern Spain/Gibraltar?
Thanks
Steve

2 replies

Userlevel 6
Badge +6
This sounds like an issue with the phone settings @sgiedziun

I've heard of a few users with dual SIM phones that experience issues.

In Gibraltar, we support Gibtel and in Spain it's Yoigo or Movistar.

Try removing your other SIM completely, setting up APN settings as shown in our previously featured topic here.

Let us know how you get on.

Mohammed
Hi Mohammed,
Many thanks for that, I am back in Spain in 2 wks, so will try this.
Thanks.
Steve

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