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no SIM detected in Gabon

  • 28 January 2019
  • 2 replies
  • 77 views

I travelled to Gabon beginning of January (still I am there) and no sim detected since then. Tried to restart many times and tried on a different phone but it always say no service. I called the customer service and they suggested to search for the network manually but it led to the same outcome. The Sim was working fine in the UK and Europe.
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Best answer by Gregor 29 January 2019, 02:13

Hi @robi_b

I do not have good news for you. I have just checked Gabon on ID Mobile roaming price list and it comes up as "Not available".

So I think that ID Mobile is not supported in Gabon.

Regards

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2 replies

Userlevel 8
Badge +6
Hi @robi_b

I do not have good news for you. I have just checked Gabon on ID Mobile roaming price list and it comes up as "Not available".

So I think that ID Mobile is not supported in Gabon.

Regards

Userlevel 6
Badge +6
Hello @robi_b, as @Hikari has mentioned above, we do not provide roaming services in Gabon which is why you're unable to connect to a network.

You can head to https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges and use the "Roaming" tool to see if we provide services in a country.

If rates show for that country, this would mean you can connect to services whilst abroad.
If we don't provide service, you'll see the message "Not Available" as above.

The following countries are inclusive of your allowances though.

Mohammed

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