Hello. Me and my friend just landed in Latvia and drove to Lithuania. We both use iD and have been unable to use our phones from the moment we landed. Neither of the phones (OnePlus 5t and Huawei) can register with a network, so we are unable to call, text or roam in either country. We checked if roaming feature is turned on our phones and iD app - it is. We tried to choose network manually - still not registering. Tried to just edit APN - no difference. Then deleted existing APN and created new one following headlines on this community - nothing. Bear in mind that phones were rebooted after every try. Also my friend has a dual sim card and the second, Lithuanian operator one, is working perfectly, so it's clearly iD problem.
I would appreciate any kind of advice given, because like this I cannot contact anyone. Live chat of iD is "too busy" and there is no other line to ask for quick advice.
Best answer by Mohammed
Sorry to hear you were having issues when Roaming in Lithuania.
Are you still abroad?
Can you test this again?
There seems to have been an issue with the network partner we use for coverage which was picked up before the weekend. We've been told that the issue is now resolved.
You may need to restart your handset, but let us know how you get on.