Outgoing calls not going through
I am on holiday in Europe and need to make an important call to the UK. My ID number doesnt let me make any outgoing calls. Incoming and 4g are fine. The message that I get on calling any number is - No record of this number. Please check the number and call again. Need help asap
Hi @annoyeduser123
If you are trying to call contact that is already saved on your phone it would be good idea to try to edit that number and add +44 or 0044 before the number. Make sure it looks like +447123123123 or 00447123123123.
Kind Regards
If you are trying to call contact that is already saved on your phone it would be good idea to try to edit that number and add +44 or 0044 before the number. Make sure it looks like +447123123123 or 00447123123123.
Kind Regards
It is a number with that configuration. I cant even call the ID 7777 number.
Hey @annoyeduser123
Just to make sure. Did you toggle roaming on and setup your cap limit to something above £0 in your iD Mobile app?
Just to make sure. Did you toggle roaming on and setup your cap limit to something above £0 in your iD Mobile app?
I have access to 'like home' services and hence can use my minutes within the EU. No cap required. It has been all fine until this morning. All of a sudden I have had this problem.
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