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Suggestion - add warning about cruise ship roaming costs

  • 26 September 2018
  • 1 reply
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I live in Southampton and embarked on a cruise ship at Southampton docks for an European cruise. My mobile had data enabled as I thought it was covered by European data roaming. However within a few hours I received a warning that my data capped costs had been reached.
Please add a warning that cruise ships (even in port) are not included in your normal data allowance.
many thanks
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Best answer by Mohammed 27 September 2018, 16:27

Hello @cpparsons,

There is usually signage of the rates for using a cruise ship network located on the ship.

You can turn off automatic network selection to avoid your handset automatically connecting to these types of networks when you're going abroad this way.

Our Inclusive EU Roaming list will display the inclusive countries you're able to roam in (which would not include a cruise ship network).

Mohammed
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Hello @cpparsons,

There is usually signage of the rates for using a cruise ship network located on the ship.

You can turn off automatic network selection to avoid your handset automatically connecting to these types of networks when you're going abroad this way.

Our Inclusive EU Roaming list will display the inclusive countries you're able to roam in (which would not include a cruise ship network).

Mohammed

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