Question

Can't send MMS and no Mobile Data Network settings

  • 16 May 2019
  • 3 replies
  • 333 views
C
Rank
Just joined and using a previous iPhone 6S Plus. I am unable to send any MMS. The MMS toggle is switched on in settings. There is extra credit on my account for payment. There is no "Mobile Data Network" option under the "Mobile Data" in settings.

3 replies

A
Userlevel 1
I think there’s many iPhone users with the same problem. It would be handy for iD to add a ‘I have this problem also’ button to see the numbers of customers who are affected.
Ryan
Rank
Userlevel 6
Badge +10
Hi @alitux,

I understand your disappointment, I have responded to your post here: https://community.idmobile.co.uk/ios-27/unable-to-send-mms-31045 Please may I ask that you post on one thread regarding your issue so we can help you easier?

Thanks
Ryan
I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Mohammed
Rank
Userlevel 7
Badge +10
Hey @castacademy,

If you head to Settings > General > Profiles
Are you seeing any old network profiles?

Can you try deleting this for us?

Are there any Access Point Name (APN) settings?

Mohammed
I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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